Privacy Policy

1. Introduction

Welcome to CalPac Consulting, LLC ("we," "us," "our"). We are committed to protecting the privacy and security of the personal information of our clients, potential clients, and website visitors ("you," "your"). This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website, www.calpacusa.com, and interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect different types of information for various purposes to provide and improve our services to you.

2.1. Information You Provide to Us Directly

• Contact Information: When you fill out our contact form, request a consultation, or subscribe to our newsletter, we may collect your name, email address, phone number, company name, and job title.
• Communication Data: We collect information when you communicate with us, including the content of your messages, emails, or phone calls.
• Client Data: When you engage our IT consulting services, we may collect additional information necessary to fulfill our contractual obligations. The handling of this specific data will be governed by a separate Client Services Agreement.

2.2. Information We Collect Automatically

As you navigate our website, we may use automatic data collection technologies to collect certain information about your equipment, Browse actions, and patterns.

• Log Data and Device Information: We may collect your Internet Protocol (IP) address, browser type and version, operating system, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
  

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Service: To operate our website and deliver the services you have requested.
• To Communicate With You: To respond to your inquiries, send you requested information, provide quotes, and manage our client relationships.
• For Marketing and Business Development: To send you newsletters, promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link in our emails or by contacting us directly.
• To Improve Our Website: To understand how our visitors use our website, which allows us to improve its functionality, layout, and content.
• For Security and Compliance: To monitor for and prevent security threats, fraud, or other malicious activity, and to comply with legal obligations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties for their own marketing purposes. We may share your information only in the following circumstances:

• With Service Providers: We may employ third-party companies and individuals to facilitate our website (e.g., hosting providers like AWS or Azure), to provide the website on our behalf, or to perform site-related services (e.g., analytics providers like Google Analytics). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• In a Business Transfer: If [Your Company Name] is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
  

5. Data Security

We take the security of your data seriously and have implemented reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal information.
  
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  
• The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
  
• The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
  
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not intended for use by anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

9. Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: gerardo@calpacusa.com
• By Phone: 5133488265